SUN LAKES COUNTRY CLUB CATERING POLICIES & PROCEDURES

Payment

• Balance is due at the time of your event by check or credit card.
• An 18% service charge will be added to all catering events.
• Unless exempt, applicable sales tax, currently 7.75%, will be added to your bill.

Guarantee of Attendance

Guarantee must be specified seven (7) business days in advance by 12:00 noon. Guarantee number is not subject to reduction. If the guarantee is not received within the above-mentioned time, the estimated figure will automatically become the guarantee. If additional guests above the respective guaranteed numbers attend, CCL will not guarantee the same menu and additional time may be needed to prepare.

Menu Selection

Menu Selection must be confirmed fifteen (15) days in advance by 12:00 noon. Menu Selection is not subject to change after finalization. Special dietary requests will be accommodated with prior notification. Special dietary request made on the day of the event are subject to availability.

Outside Food

No outside food is permitted at the event. No one except the Caterer can bring in outside food or beverages. All food items must be ordered from the Catering Department. Any outside food will be removed from the event at the client’s expense.

Left Over Food

All food must be consumed on the premises. No one except the Caterer can bring or take-out food or beverages from the event. In order to ensure our clients safety no take out containers will be provided.

Cancellations

• Events or menu items cancelled or changed will be subject to the following charges:
• Cancellations within 30 days of event - Full refund of fee
• Cancellations within three working days of the event - 33% of total cost of cancelled or changed items
• Cancellations within two working days of the event - 50% of total cost of cancelled or changed items
• Cancellation or change after 12 noon the day prior to the event - 100% of total cost of order

Attendant Charges

Attendant service for served meals, buffets and complete hors d’oeuvres receptions is included in the menu price. Should you require attendants for any additional special events, an hourly charge of $31 per attendant may be applied.

Alcohol

If Alcohol is ordered for a catering event CCL will be the sole provider for the event. If client chooses to provide their own wine a corkage fee of $7.50 per bottle or $12.50 for large bottles will be applied plus 18% service charge and tax.

Specialty Services

Our creative staff can help you develop a theme and provide just the right atmosphere for your event. In addition to our fine food and service, we can assist you with special linen.